FAQ
What is the processing time for orders?
Orders are processed within 1 to 5 business days before shipping. For custom orders, please allow 10 to 14 business days for production before shipment. You’ll receive a tracking number once your order is on its way.
Is your jewelry real gold?
Yes! Our jewelry is 100% real 14K gold—never plated, filled, or vermeil. Every piece is crafted for lasting beauty and durability.
What is your return/exchange policy?
We accept returns and exchanges within 30 days of delivery. The item must be in the same condition as received, unworn, and in its original packaging. The buyer is responsible for return shipping costs. For more guidance on how to return your item, please contact us.
Do you offer engraving or custom designs?
Yes, we offer engraving and custom designs. If you have a unique idea or want to personalize your piece, please contact us, and we'll work with you to bring your vision to life.
Shipping
Fast shipping
All orders come with free standard shipping. For orders over $250, we offer 2nd day shipping at no additional cost. You’ll receive a tracking number once your order is on its way!
Order tracking
Once your order has been shipped, you’ll receive a tracking number via email. Simply click on the tracking link provided in the email to view your order's status. You can also visit our Order Tracking page on our website and enter your tracking number to stay updated on your delivery. If you need further assistance, feel free to contact us!
Get in touch
We’re here to help! Whether you have a question about your order, need assistance with sizing, or want to inquire about a custom design, feel free to reach out to us anytime. Our team is dedicated to providing you with the best experience possible. You can contact us through our website, via email, or by phone—whichever is most convenient for you. We look forward to hearing from you and assisting
About us

Our Story
At Briza Collections, we are a young couple with a passion for fine jewelry and the artistry behind it. Our journey began with a love for 14K gold and a shared vision of creating timeless pieces that elevate everyday moments. We handle every aspect of our business ourselves, from sourcing to customer service, ensuring that each piece reflects our dedication and care.

Our promise
We believe in offering not just fine jewelry, but also an exceptional experience. From the moment you visit our website to the moment your piece arrives, we are committed to providing personalized service and the best possible quality. Whether it’s a special gift or a piece for yourself, we are here to make sure you find something that you’ll cherish for a lifetime.

Our Commitment to Quality
To ensure the highest level of craftsmanship, we work alongside skilled master jewelers who help bring our vision to life. Our jewelry is made from 100% real 14K gold—never plated or vermeil—guaranteeing both beauty and durability. We are committed to offering the best and most modern fine jewelry collection, crafted with attention to every detail.